About us

“ExoPrime”, “ExoPrime International.”, “we”, “our” and “us” refer to ExoPrime International Srls whos address is ExoPrime International Srls, Via Giorgio Scalia 10/B, 00136, Rome, Italy. 

For all enquiries, we can be contacted at the above-mentioned address. Further contact information can be found on our website on the “Contact Us” page.

Website use

We will endeavour to ensure our website is always available for your use. However, from time to time, we may take the website down for essential maintenance or repair, or the website may become inaccessible due to an unforeseen technical reason. We will endeavour to get our website online & accessible as soon as possible.  We are grateful for your patience & understanding during these times and apologise for the inconvenience. We cannot be held liable for any potential loss of business or profits you may encounter during this downtime.

You are responsible for making all arrangements necessary for you to have access to our Site. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these terms, and that they comply with them. 

If you choose, or you are provided with a password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We retain the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use. 

The content of the pages of this website is for your general information and use only. It is subject to change without notice. 

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. 

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements. 

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. 

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. 

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. 

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). 

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the European Courts. 

ExoPrime International has not reviewed and has no control over the content of any other website. ExoPrime Ltd does not endorse, recommend, adopt, or necessarily agree with any information on any other website, or the persons or entities controlling any other web site. You may not, without ExoPrime Internationals prior written consent: copy or use any information on your website; or represent that ExoPrime International endorses your website, company, or its products or services. 

Complaints

The customer experience is important to us at ExoPrime. We will endeavour to provide the highest level of customer service possible. If you feel however, that your experience ordering from us has been less than acceptable, or you wish to make a complaint for any other reason, please contact our customer services department using the contact information found here.